These issues have now been resolved. Our team are working on continued improvements behind-the-scenes to prevent issues such as this in the future. We thank you for your patience as our team worked to resolve these issues.
Posted Aug 24, 2026 - 15:10 BST
Investigating
We are currently aware of issues affecting some Shared Mailboxes on Tractivity systems. Our developers and system administrators are currently investigating these issues, and we hope to provide more information as soon as possible. We apologise for any inconvenience this has caused.